InnoBot Ai Refund Policy

 

This policy outlines the terms for refunds and returns for services and digital products purchased from InnoBot Ai.

 

1. General Refund Policy

 

Our policy lasts for 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.

Because our business is based on IT services and digital products, the concept of “unused and original packaging” does not apply. Instead, refund eligibility is based on the specific conditions outlined below.

 

2. Eligibility for Refunds

 

You may be eligible for a full or partial refund in the following situations:

  • Service-Based Projects: If a project is canceled before completion, you may receive a partial refund for work not yet performed, minus any non-refundable deposits or costs already incurred. The specifics will be detailed in your service agreement with us.

  • Digital Products: Refunds for digital products, such as software templates or design assets, are handled on a case-by-case basis. Generally, we do not offer refunds on downloadable software products once they have been downloaded or accessed. However, if there is a verifiable technical issue or a clear error with the product that we cannot fix, we will consider a refund.

 

3. Non-Refundable Items

 

Please note that certain items are non-refundable:

  • Custom development work or services that have been completed and delivered.

  • Any digital product that has been downloaded, unless it is found to be defective.

  • Gift cards or promotional credits.

  • Any service or product that falls outside of our 30-day refund window.

 

4. How to Request a Refund

 

To request a refund, you must provide proof of purchase. Please contact us at [Your Email Address] with the following information:

  • Your name and contact details.

  • Your order number or invoice number.

  • A detailed explanation of why you are requesting a refund.

We will review your request and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

 

5. Late or Missing Refunds

 

If you have not received your refund, please follow these steps:

  1. Check your bank account or credit card statement again.

  2. Contact your credit card company or bank, as there may be a processing delay.

  3. If you have completed these steps and still have not received your refund, please contact us at [Your Email Address].

 

6. Contact Us

 

If you have any questions about this Refund Policy, please feel free to contact us

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